Business
Showing 201–250 of 332 results
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Habilidades De Comunicacion Y – (Spanish)
$13.99Add to cartHablar para ser escuchado.Para un liderazgo mas asertivo y de alto impacto, hay que empoderar a los profesionales en la competencia de la comunicacion. Empoderar al funcionario en la asertividad de su comunicacion lleva a la empresa a un mayor nivel de impacto en la rentabilidad de su negocio. Durante quince anos como consultora de empresas del sector financiero y de multinacionales, Sonia Gonzalez ha desarrollado una metodologia muy practica para lograr la claridad, fluidez y concrecion de la forma de comunicarse de los profesionales. Este libro, numero tres de la serie Comunicacion inteligente, expone la virtud superior de la gente inteligente, el escuchar. El escuchar es la capacidad de atender en forma dinamica, de desarrollar el “musculo” de guardar silencio o callar los pensamientos, para atender y entender al otro. Es mucho mas que apenas oirlo, es poder escuchar no solo lo que dice, sino lo que no dice pero lo transmite con el metalenguaje de sus actitudes, expresiones y gestos.
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Experience Effect : Engage Your Customers With A Consistent And Memorable B
$22.99Add to cartThe decision to pay for a product or service often transcends the commodity itself to the total buying process: message, ads, sales approach, website, interaction, and more. Jim Joseph’s The Experience Effect shows how to coalesce these elements into a seamless consumer experience that resonates deeply, builds brand loyalty, and keeps customers coming back.
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1st Time Trainer 2nd Edition
$22.99Add to cartSuccessful organizations depend on training to keep them viable-but in today’s belt-tightening economy, managers are often asked to become expert training facilitators overnight. Faced with the challenges of diversity, a multi-generational workforce, and the many options made possible by technology and e-learning, even first-time trainers must be ready with the most up-to-the-minute techniques. Thoroughly revised, The First-Time Trainer is a concise, information-packed guide that will quickly transform readers into confident, effective trainers. Filled with real-world examples and dozens of field-tested tools, the book shows readers how to: Select media and delivery methods * Prepare and give effective presentations * Communicate with learners and get them involved * Ask the right kind of questions * Cope with behavior problems * Give and receive feedback * Put objectives to the test * And more Training is still the best way to make certain employees perform at their best. This user-friendly guide gets first-time facilitators training like pros in no time.
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Home Staging That Works
$18.95Add to cartWant to sell your home at a premium price-now? Never mind simply tidying up: an amazing 91% of real estate professionals say professional staging is the way to go. But sure enough, hiring a staging consultant will cost you. Thankfully, you can now get all the secrets and techniques the pros don’t want you to know, from one of America’s most successful staging experts. Home Staging That Works shows you how to turn any home into a showpiece that buyers will be fighting over. With specific recommendations on what to do, keep, chuck, fix, paint, replace, avoid, update, show, hide, highlight, and more, you’ll learn how to: Focus on your potential buyers’ tastes (not your own) * Create curb appeal * Drive Internet interest with photos that flatter your home * De-clutter and pre-pack at the same time * Clean and repair your home without spending a fortune * Keep your home sale-ready-without being afraid to live in it Complete with photographs of real-life before-and-after transformations, Home Staging That Works offers strategies for each room in your home, as well as conceptual approaches to bring the parts together beautifully. Your home is a magical place waiting for the right buyer to fall in love. Make the match happen with Home Staging That Works!
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Poder De Las Conexiones – (Spanish)
$17.99Add to cartThe world’s most respected leadership expert gives five principles and five practices to expose and break the invisible barrier to leadership and personal success.
You have a good idea but can’t convince your peers of its merit. You crafted a groundbreaking strategy, but the team trudges on in the same old way. Certain people seem to moving forward in their career while you seem to be stuck. If this describes you or someone you know, the problem is not the quality of what you have to offer. The problem is how you connect with people to create the results you desire.
In The Irresistible Power of Connection, John Maxwell takes readers through the Five Connecting Principles and the Five Connecting Practices of top-notch achievers. He believes that a person’s ability create change and results in any organization, be it a company, church, nonprofit, or even a family, are directly tied to their ability to use the teachings of this book.
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Everyone Communicates Few Connect
$29.99Add to cartThe world’s most respected leadership expert gives five principles and five practices for breaking the invisible barrier to leadership and personal success. You have a good idea but can’t convince your peers of its merit. You crafted a groundbreaking strategy, but the team trudges on in the same old way. Certain people move forward in their career while you seem to be stuck. If this describes you or someone you know, the problem is not the quality of what you have to offer. The problem is how you connect with people to create the results you desire. In Everyone Communicates, Few Connect, John Maxwell takes readers through the Five Connecting Principles and the Five Connecting Practices of top-notch achievers. He believes that a person’s ability to create change and results in any organization-be it a company, church, nonprofit, or even a family-is directly tied to the ability to use the teachings of this book.
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2nd In Command
$16.49Add to cartSECOND IN COMMAND addresses the leadership and accountability of any company large or small through the Chief Operating Officer position down the corporate ladder to reach all employees. Through Second In Command, employee value is identified by the employee and the manager so that the employee begins to operate in Excellence thereby producing greater value of the employee to the organization. This additional value to the company generates promotable employees.
This book will guide you in moving with the New Market direction, unleashing the power of the leaders in your organization. This is accomplished through Excellence and Integrity which generates Trust among it’s customers and employees. The Trust that is developed generates Loyalty within and without the organization, therefore producing greater revenues for the company and more satisfied customers. The Board of Directors of these companies are “speechless” when they look at the bottom line profits generated through the companies ran with these core values.
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Business As Mission
$55.00Add to cartC. Neal Johnson offers the first comprehensive guide to business as mission (BAM) for practitioners. He provides conceptual foundationas for understanding BAM’s unique place in global mission and prerequisites for engaging in it. Then he offers practical resources for how to do BAM, including strategic planning and step-by-step operational implementation.
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Lean Machine : How Harley-Davidson Drove Top-Line Growth And Profitability
$22.99Add to cart2017 Shingo Prize for Literature Some things never change. Harley-Davidson is still the great, iconic American motorcycle. But like many storied companies, Harley has had to evolve to stay on top, even to stay in existence. From near-extinction in the early eighties, it has risen to worldwide recognition for management excellence and innovation. The Lean Machine is an inside look at how Harley-Davidson was able to adapt in an ever-changing world and accelerate product development. Rooted in Japanese productivity improvement techniques, Knowledge-Based Product Development helped fuel Harley’s incredible period of sustained growth. Even after the company earned the PDMA Corporate Innovator Award in 2003, Dantar Oosterwal, a Harley-Davidson executive, took the improvement a quantum leap further. By implementing Lean Product Development techniques, Harley realized an unprecedented fourfold increase in throughput in half the time, powering annual growth of more than ten percent. In The Lean Machine, Oosterwal shows the day-to-day transformation at Harley and identifies universal change and improvement issues, so that companies in any industry can incorporate Knowledge-Based Innovation-with predictably excellent results.
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21 Leyes Irrefutables Del Lide (Workbook) – (Spanish) (Workbook)
$19.99Add to cartWhat would happen if a top expert with more than 40 years of leadership experience were willing to distill everything he had learned about leadership into a handful of life-changing principles just for you? It would change your life. John C. Maxwell has done exactly that in The 21 Irrefutable Laws of Leadership. He has combined insights learned from his thirty-plus years of leadership successes and mistakes with observations from the worlds of business, politics, sports, religion, and military conflict. The result is a revealing study of leadership delivered as only a communicator like Maxwell can.
?Que sucederia si un gran experto con mas de cuarenta anos de experiencia en liderazgo estuviera dispuesto a compilar todo lo que ha aprendido acerca del tema en unos cuantos principios innovadores y todo por usted? Su vida cambiaria.John C. Maxwell ha hecho eso exactamente en Las 21 leyes irrefutables del liderazgo. Ha combinado varias observaciones de mas de cuarenta anos de exitos y fracasos personales en el liderazgo con historias del mundo de los negocios, la politica, los deportes, la religion y los conflictos militares. El resultado es un estudio revelador acerca del liderazgo como solo un comunicador de la talla de Maxwell lo puede hacer.
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Lider De 360 Cuaderno De Ejerc (Workbook) – (Spanish) (Workbook)
$17.99Add to cartIn his nearly thirty years of teaching leadership, John Maxwell has encountered this question again and again: How do I apply leadership principles if I’m not the boss? In The 360 Degree Leader Workbook, Maxwell addresses that very question and takes the discussion even further. You don’t have to be the main leader, asserts Maxwell, to make significant impact in your organization. Good leaders are not only capable of leading their followers but are also adept at leading their superiors and their peers. Debunking myths and shedding light on the challenges, John Maxwell offers specific principles for Leading Down, Leading Up, and Leading Across. 360-Degree Leaders can lead effectively, regardless of their position in an organization. By applying Maxwell’s principles, you will expand your influence and ultimately be a more valuable team member.
Durante sus mas de cuarenta anos en ensenar acerca del liderazgo, John Maxwell se ha enfrentado a la siguiente pregunta una y otra vez: ?Como pongo en practica principios de liderazgo si no soy el jefe? En Lider de 360, cuaderno de ejercicios, Maxwell trata esta pregunta y profundiza la conversacion aun mas. Usted no tiene que ser el lider principal para causar un impacto en su organizacion. Los buenos lideres no son capaces unicamente de dirigir a sus seguidores, sino tambien son expertos en dirigir a sus supervisores y sus contemporaneos.John Maxwell ofrece principios especificos para delegar, dirigir y supervisar que acabaran con los mitos sobre el liderazgo y ofreceran una luz mas clara sobre los retos futuros. Los lideres de 360 grados pueden dirigir efectivamente, sin importar su posicion en una organizacion. Si aplica los principios de Maxwell, usted podra ampliar su influencia y poder trabajar en equipo de una manera mas eficiente.
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Building A Firm Foundation For Business Success
$15.99Add to cartDr. Titshaw holds a PhD degree in Business Administration. He has over 20 years experience in the field of Human Resource Management and has owned his own business-consulting firm. He has taught numerous courses in the field of Business Administration at the graduate and undergraduate levels. He also served as a small business consultant at the University of Georgia, where he advised and assisted prospective entrepreneurs and business owners in all areas of business management including planning, organizing, leading and controlling. Dr. Titshaw also served on the Business School Advisory Council at Lee University, Cleveland, TN. He and wife, Mary Nell, currently reside in Westminster, South Carolina. They have 4 children and 6 grand children. Through this book, Dr. Titshaw provides a great service to small business entrepreneurs, both current and future. Many fail due to lack of preparation, unrealistic expectations and incompetence. This need not be with books like Titshaw’s now available. He provides an overview of all aspects of starting and operating a small business, including sample forms and practical tips from his many years of work and teaching experience. This book is ideal for the individual entrepreneur, small group or large class study. You will find no better help for this worthwhile challenge than this book.
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Pricing For Profit
$19.95Add to cartMany small business owners are trapped by industry pricing and market misconceptions, when they could be compensated for the true value of the product or service being offered. The low price they feel compelled to offer limits their ability to generate profits which, in turn, slows their response to changing customer needs. The good news is that a business can command almost any price it chooses by focusing on the value-not the cost-to the customer. Pricing for Profit shows businesspeople how to break out of the stranglehold of industry pricing and charge more for their wares (regardless of the competition) without alienating their customers. Readers will learn how to: * Quantify the value of their products or services * Distinguish between price buyers and value buyers * Bundle their offerings for competitive advantage and increased customer value * Craft a powerful marketing message that communicates value * Generate more unit sales and close more sales overall, at higher prices * Make more money with less effort Filled with easy-to-use formulas, sample scripts, clear examples, instructive exercises, and more, this accessible and practical guide is a must-read for businesspeople who want to be well-paid for the value they provide.
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Smart Selling On The Phone And Online
$18.99Add to cartBecome a true sales warrior by learning how to open stronger, build trust faster, handle objections better, and close more sales. Smart Selling on the Phone and Online pinpoints the 10 skills essential to every salesperson’s high-efficiency, high-success performance.
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Fundamentals Of Enterprise Risk Management
$49.99Add to cartUsing examples from companies such as Home Depot, Airbus, Boeing, and Nokia, Fundamentals of Enterprise Risk Management takes a fresh look at one of the hottest topics in business today. Showing readers in charge of monitoring operational exposures in corporations, nonprofit organizations, and government agencies how they can best determine and balance opportunities against the possibilities of loss, this book provides clear strategies to help readers: * recognize both internal and external exposures * understand important concepts such as risk mapping and risk identification * recognize the weaknesses of current ERM systems * align risk opportunities with their organization’s business model * stay in line with Sarbanes-Oxley compliance The book introduces innovative new concepts such as hierarchical risk structures, alignment of risks with the business model, creation of a central risk function, and the role of an ERM knowledge warehouse. Featuring enlightening case studies and practical exercises, this essential book shows readers how they can implement ERM the right way at their organizations.
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How Successful People Think
$12.00Add to cartThe perfect, compact listen for today’s fast-paced world, How Successful People Think (derived from Maxwell’s previous book, Thinking for a Change) will teach listeners the 11 secrets successful people know. Arranged in an easy-to-follow format, America’s leadership expert, John C. Maxwell, will teach listeners how to expand their thinking and achieve their dreams.
The 11 keys to successful thinking include:
Big-Picture Thinking – seeing the world beyond your own needs and how that leads to great ideas
Focused Thinking – removing mental clutter and distractions to realize your full potential
Creative Thinking – thinking in unique ways and making breakthroughs
Shared Thinking – working with others to compound results
Reflective Thinking – looking at the past to gain a better understanding of the future. -
Improving Employee Performance Through Appraisal And Coaching 2nd Edition
$24.95Add to cartWhen Dick Grote, in the Foreword to this book, writes that nothing’s changed,” he is not speaking to the state of the human resources field or the art of performance management, both of which have evolved continuously, profoundly, and for the better. Nor is he describing the content of the new second edition, which, in fact, contains comprehensive material on a whole new generation of jobs in technology, customer service, and other rapidly changing fields, plus brand new examples and two full case studies. What’s not changed is the fact that author Donald Kirkpatrick is one of the leading voices on human resources and training and development. For more than forty years, Kirkpatrick’s four-level performance evaluation model has been the standard throughout the world, and has revolutionized the way enterprises manage, monitor, and optimize employee performance. The new edition of Improving Performance Through Appraisal and Coaching contains all the wisdom and step-by-step processes of the original, with all the guidance and tools you’ll need to implement a program that gets maximum results. The book starts with a 40-question test about your organization and its processes and attitudes regarding performance appraisal and coaching. Taking the test both before and after reading the first section of the book will highlight exactly where your existing initiatives can be improved and new ones put in place. Kirkpatrick then goes on to describe in detail how a culture of coaching builds and enhances performance, and how to build this culture across the entire organization. Examples and eye-opening Notes from the Field both reinforce and complement the author’s sage recommendations, illustrating how his approaches can be adopted in their entirety or deployed piecemeal, depending on your organization’s specific needs. The case studies, both from major employers, prove the overarching value of a proactive performance appraisal program and vibrant coaching environment. The book is packed with ready-to-use forms and, more important, instructions and observations on their effective use. Plus, every chapter is designed for practical application, featuring accessible charts and figures, lists of key points, specific suggestions, cause-and-effect relationships, and much more. While workplaces and jobs have changed dramatically, some truths seem everlasting. One is that in order to obtain exceptional employee performance, you need to build a thorough and consistent appraisal
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Camino Hacia La Riqueza En Acc – (Spanish)
$17.99Add to cartMore people will become millionaires through entrepreneurship in the next few years than in the past 200 years combined. And you can be one of them. Get access to business guru Brian Tracy’s proven formula to start, build, manage, and grow your business successfully. By taking these specific actions that lead to business success, you can achieve your dreams of perpetual wealth.
Topics include:
Selecting the right product or service
Getting ahead of the competition
Closing more sales than ever before
Determing accurate costs and setting appropriate prices
Eliminating unnecessary costs and expenses
Testing your market quickly and inexpensively
Advertising and attracting more prospects
Getting the money to grow your business
Increasing profitabilityEl doctor Charles Stanley ensena a los lectores a confiar en el inmutable caracter de Dios y les muestra como eso puede cambiar sus vidas.Todas las decisiones que tomamos se basan en innumerables detalles, suposiciones y creencias. “?Deberia aceptar el trabajo?”, pregunta ella. “?Deberia mudarse nuestra familia a otro estado?”, se pregunta el. Luego evaluamos los datos y las circunstancias y sacamos nuestras conclusiones. En esta obra, En armonia con Dios, el doctor Stanley anima y desafia a los lectores a enfocar la vida desde un nuevo angulo: conociendo y considerando el caracter de Dios. Si sabemos quien es Dios y lo que esta planeando, ya habremos tomado muchos pasos hacia su respuesta y el plan que tiene para nuestras vidas.
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Driving The Career Highway
$17.99Add to cartAs leaders of prestigious executive search firms and organizational consulting firms, Janice Reals Ellig and William J. Morin have decades of experience working with people who failed to see the signs of trouble in their careers-or to read them right. These two experts have distilled the twenty most compelling problems and situations that can cause a person to detour, stall, get lost, or crash and burn on their career highway.
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Class With Drucker
$18.99Add to cartHailed as “a warm and useful read,” A Class with Drucker brings to life invaluable advice from the world’s greatest thinker and writer on management. From 1975 to 1979, author William Cohen studied under the great Peter Drucker and became the first graduate of his doctoral program. What Drucker taught him literally changed his life. In a matter of a few years, he was recommissioned in the Air Force and rose to the rank of major general. Eventually, he became a full professor, management consultant, multibook author, and university president-all while maintaining a nearly lifelong friendship with the master. In A Class with Drucker, Cohen shares many of Drucker’s teachings that never made it into his countless books and articles, ideas that were offered to his students in classroom or informal settings. Cohen expands on Drucker’s lessons with personal anecdotes about his teacher’s personality, lack of pretension, and interactions with students and others. He also shows how Drucker’s ideas can be applied to the real-world challenges managers face today. Enlightening and intriguing, this book will enable anyone to gain from the timeless wisdom of the inspiring man himself.
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Building A Winning Sales Force
$29.95Add to cartSales force effectiveness drives every company’s success, but keeping a sales organization at the top of its game is a constant challenge. As experts in the field, Andy Zoltners and Prabha Sinha have helped sales leaders around the world perfect their sales strategy, operations, and execution. Combining strategic insight with pragmatic advice, Building a Winning Sales Force provides current and aspiring sales leaders with innovative yet practical solutions to many of the most common issues faced by today’s sales organi-za-tions. The book shows readers how to: assess how good their sales force really is * identify sales force improvement opportunities * implement tools and processes that have immediate impact on sales effec-tive-ness * attract and retain the best salespeople * design incen-tive compensation plans * set goals * manage sales perform-ance * motivate the sales force With practical advice and case studies of companies that have conquered even the most challenging obstacles, Building a Winning Sales Force will enable every company to drive sales and stay competitive.
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Digital Engagement : Internet Marketing That Captures Customers And Builds
$24.00Add to cartIn an age of overwhelming Internet competition and rampant takeovers, marketers face the very real challenge of understanding how to engage customers online. Leland Harden and Bob Heyman, online marketing pioneers and authors of the popular book Net Results, team up again to teach marketers how to use search engine optimization, affiliate marketing, and all of the Web 2.0 tools they need to compete in the digital marketplace. Filled with up-to-date information on the best venues for online marketing, as well as explanations of social networking, virtual worlds, widgets, wikis, and emerging media, Digital Engagement shows marketers how to: stop burning money on web advertising campaigns that don’t deliver * tweak websites to improve conversions and traffic flow * master proven strategies for consumer-generated media to generate buzz and improve brand recognition Featuring case studies from companies like Toyota and Tommy Hilfiger as well as lists of key vendors for online marketing software, this is the only book that offers a truly comprehensive guide to all of the new online marketing tools.
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Convirtiendose En Lider – (Spanish)
$16.99Add to cartActive su potencial de liderazgo
El Dr. Myles Munroe, autor de libros de exito, aclara el mito de que solamente algunas personas estan destinadas a ser lideres, mientras que todos los demas estan destinados a ser seguidores. Usted puede llegar a convertirse en el lider que Dios dispuso usted fuera.
Descubra como…
“Activar su potencial de liderazgo.
“Desarrollar un legado positivo.
“Encontrar recursos para cumplir con su mision.
“Desenvolver su funcion original en la vida.!Reconozca sus habilidades de liderazgo innato y llegue a ser el lider que se supone usted debe ser!
Becoming a Leader has been used by Fortune 500 corporations, universities, and international organizations as a tool for leadership development. Best-selling author Dr. Myles Munroe reveals the secrets of dynamic leadership that will turn your leadership potential into a potent reality. With the insight of Dr. Munroe, you will be able to:
-Become a front-runner as you overcome barriers to effective leadership.
-Discover natural leadership qualities lying dormant within you.
-Understand that true leadership means deploying others to become as good as or better than you are.
-Be encouraged, provoked, and stimulated as your leadership gift within is activated.
True leadership is not something you grasp but something you become. -
Claves Para Liderazgo – (Spanish)
$6.99Add to cartRepleto de citas motivacionales y consejos practicos, este libro de citas de inspiracion del autor de libros de mayor venta, el Dr. Myles Munroe, provee sabiduria para vivir su vida de acuerdo con los propositos de Dios. Claves para el Liderazgo revela la esencia del espiritu de liderazgo, la actitud mental personal y las cualidades esenciales que le convertiran en un lider en su reino de dones. A medida que medite en estas verdades, su mente sera renovada y su vida sera transformada.
Usted entendera el diseo original del Creador para que con gozo y confianza pueda cumplir su proposito en el mundo, proposito que fue dado por Dios.
In Keys for Leadership, Dr. Munroe reveals that the one thing all leaders have in common is not education, knowledge, or networking. It is a spirit. When you think according to the spirit of leadership, you begin the process of becoming a leader. Every human being has the capacity for leadership, but most lack the understanding or will to develop it. Learn the keys for leadership, capture the spirit of leadership, and you will discover the leader within you.
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Leadership Game : Winning Principles From Eight National Champions
$15.99Add to cartWhether you are coaching football, running a business, leading a charitable organization, or organizing a ministry team, the first step to success is in building a winning team. Author Tom Mullins, a winning college football coach himself, sought input from eight national champion football coaches for their approaches in building balanced and cohesive teams. Their responses are the Key Principles shared in The Leadership Game.Coaches Osborne, McCartney, Stallings, Fulmer, Stoops, Bowden, Coker, and Spurrier share insights, anecdotes, and real-life experiences here. Having won 11 of the last 13 national championships collectively, these coaches have what it takes to equip any leader to strategically build a successful team.
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Living A 5 Star Life By Design
$15.49Add to cartThis book will walk you through eight biblical and business principles that will propel you to experience and enjoy a life worthy of living. If you are serious about experiencing all that life offers, this book will challenge you to do what is necessary to enjoy the life God intended for you.
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Jacks Notebook : A Business Novel About Creative Problem Solving
$18.99Add to cartProblems! Jack Huber has his share. But when he is introduced to the creative problem solving process from an unexpected source, life soon changes . . . drastically. Jack Huber dreams of being a professional photographer and starting his own business. He has a few ideas but doesn’t know how to process them to make his dream a reality. That is until an unlikely mentor stumbles upon Jack’s path and shares a whole new way of thinking through problems. In Jack’s Notebook, Gregg Fraley, an innovation consultant to Fortune 500 companies, illustrates a well-kept secret of corporate America: the Creative Problem Solving process. “If you are struggling to move ahead in your career, if you’re an executive with a thorny corporate challenge, someone trying to solve a messy community issue, a family trying to sort through an emotional conflict, or an entrepreneur looking for ways to make the most of limited resources-this book is for you. If you have a ‘mess’ on your hands, you have found a useful tool.” -from the Introduction
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360 Degree Leader Workbook (Workbook)
$19.99Add to cartIn his nearly thirty years of teaching leadership, John Maxwell has encountered this question again and again: How do I apply leadership principles if I’m not the boss? In The 360 Degree Leader Workbook, Maxwell addresses that very question and takes the discussion even further. You don’t have to be the main leader, asserts Maxwell, to make significant impact in your organization. Good leaders are not only capable of leading their followers but are also adept at leading their superiors and their peers. Debunking myths and shedding light on the challenges, John Maxwell offers specific principles for Leading Down, Leading Up, and Leading Across. 360-Degree Leaders can lead effectively, regardless of their position in an organization. By applying Maxwell’s principles, you will expand your influence and ultimately be a more valuable team member.
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Integridad – (Spanish)
$17.99Add to cartDrawing on experiences from his work with Fortune 500 companies, nonprofits, and individual leaders, Dr. Henry Cloud, a clinical psychologist and nationally syndicated radio host, shows how our character can keep us from achieving all we want to (or could) be.
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Gerente Por Primera Vez: Como – (Spanish)
$14.99Add to cartThe tools you need to lead your team to success
Gerente por primera vez: Como desarrollar a tu equipo helps you discover your own leadership and management style and shows you how to use it to create and maintain a high-powered, results-oriented team that will get the job done. Designed for immediate use by both you and your team members, the book covers team-building essentials, including decision making, goals and standards, honest communication, clear roles and responsibilities, and celebrating success. Written in the same conversational style and packed with the same brand of practical strategies and sage advice found in the classic best-seller Gerente por primera vez, this guide is essential for any new manager. -
EQ Interview : Finding Employees With High Emotional Intelligence
$18.99Add to cartSmart hiring managers know that emotional Intelligence (EI) is a key indicator of success, but not always how to spot it. The EQ Interview will build your skills in assessing EI to ensure a good fit, with 250 behavior-based questions designed to uncover emotional strengths. You’ll learn to analyze responses to predict success—and even spot “EQ frauds” to avoid bad hires.
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AMA Guide To Management Development
$29.95Add to cartBased on the set of managerial competencies specially developed by the American Management Association for a new core management curriculum, The AMA Guide to Management Development provides readers with a comprehensive understanding of how to continually develop managers throughout their entire organization. The book considers every factor important in management development, and features in-depth information on topics including: * The five major categories of competencies, including business knowledge and the ability to lead and manage change and innovation * The specific skills needed, including communication skills and people management skills * Alternative methods organizations may use to develop managers, including different types of training and evaluation of learning effectiveness Management development is a crucial task for every enterprise. This book gives readers the guidance they need to make sure that both current and future managers have the abilities their organizations need to prosper.
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Strategic Staffing 2nd Edition
$35.00Add to cartCo-published with SHRM. Many organizations understand the benefits of a longer-term approach to staffing: reduced turnover and hiring costs, improved efficiency and morale, and ultimately greater profits. Unfortunately, traditional approaches to strategic staffing are often more effective on paper than in the workplace. Strategic Staffing: Second Edition shows how to identify staffing needs and opportunities through qualitative and quantitative measures, and presents several effective, nontraditional approaches to strategic staffing. Bechet includes factors as diverse as promotions, retirements, “decruiting” (the active management of staff out of an organization), termination, and even retention. Featuring full case studies and dozens of examples, the book is both enlightening and practical. And to help readers create their own staffing plans, the companion site has holds a trove of invaluable tools, including: * PowerPoint(TM) slide presentations * Customizable Excel(TM) spreadsheets * Assessment and evaluation forms * Calculations and analyses * Sample staffing plans, and much more. Integrating a strategic approach to staffing can result in reduced turnover and hiring costs, improved efficiency and morale, and ultimately greater profits. This book is a detailed, process-oriented guide that offers all the tools staffing professionals need.
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Accidental Entrepreneur : The 50 Things I Wish Someone Had Told Me About St
$18.99Add to cartLike many business owners, Susan-Urquhart Brown never expected to end up as an entrepreneur. Launching her own business spoke to her passions, but she soon realized there was much more to being a successful owner than she ever expected. In The Accidental Entrepreneur, she takes all the mystery out of going solo. For those who are just beginning to consider starting a venture as well as those who want to take their organization to the next level, she offers advice on what works and what doesn’t. With hard-won wisdom and empathy, she shows readers: * the 8 questions everyone should ask up front * the top 10 traits of the successful entrepreneur * how to obtain a license and sellers permit * the best way to create a business plan * 10 simple ways to get referrals * the 6 secrets of marketing a business * smart tips for investing and finance * ways to avoid burnout * how to avoid the 7 biggest pitfalls in business Starting one’s own business should be exciting, not scary. This is the one book that will show readers how to create a successful and fulfilling venture they can be proud of.
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Managing Online Forums
$26.99Add to cartEvery day, millions of users log on to their favorite online forums and interact with others to get advice and discuss everything from the latest news and trends to their hobbies, professions, and whatever else strikes their fancy. Admin-istrators have to lead these communities, deal with difficult users, and choose moderators. Legal constraints, spammers, and technical issues can turn the excitement of running an online community into chaos. With the right guidance, however, running forums can be a pleasure. Patrick O’Keefe has spent years developing and managing online communities. Now, he shows readers how to make the right decisions about every aspect of their forums, including: * choosing a name and domain name * picking the right software * deciding on user options like avatars and private messaging * setting guidelines and dealing with violators * ensuring that posts stay on topic * settling online disputes among users * involving users and keeping the site interesting Managing Online Forums is the one book that shows site owners and administrators how to create a safe and entertaining community that users will return to again and again.
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New Human Capital Strategy
$24.99Add to cartIt is often said that the only true source of sustained competitive advantage is people. But what does that mean and how can this be measured and managed? How many organizations know whether their human capital outperforms their competitors’, or even whether it improves year-over-year? And what is the strategy for continually improving that performance? The New Human Capital Strategy is a roadmap for delivering measurable business results by systematically improving the performance of those in roles most important to customers and shareholders. Proposing a radical shift in the way organizations measure and manage their people, the book asserts that competitive advantage is a function of four areas of strength: * effective executive teams * leaders who deliver results * outperforming competitors in key positions * workforce performance Using examples, research, and metrics, this essential guide provides readers with a system for ensuring that their people are more valuable this year than the last.
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Spiritual Enterpreneurialsim : A Story Of Bridging The Sacred And Secular F
$13.49Add to cartThis book is a story of how one small church, aging and in decline, experienced renewal and transformation by bridging the power of the Holy Spirit with business development tools from the small business sector. As the church continues its march through the 21st century it is wise to explore new ways in which we can transition aging and declining small churches into growing centers of vital, life-changing ministry. The approach to small church renewal offered in this book is but one possibility of how small church renewal can take place.
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From Difficult To Disturbed
$19.95Add to cartNationally syndicated career columnist Joyce Lain Kennedy’s ten best career books for 2007 How does an already busy manager deal with people whose personalities are difficult or even seriously disturbed? The answer lies in using practical psychology to understand just what it is that makes them tick, whether it’s something as common as being introverted or extroverted . . . or something much more serious. From Difficult to Disturbed helps readers become better managers by providing insight into both big and small people-problems that can seriously disrupt the workplace if they’re not handled correctly. The book contains down-to-earth solutions for dealing with: Personality Types including avoidant, dependent, histrionic, narcissistic, or antisocial workers * Common People Problems such as unproductive, angry, uncooperative, or chronic problem employees * Mental Disorders such as depression, bipolar disorder, schizophrenia, anxiety and panic disorders, as well as alcohol and substance abuse Every workplace is filled with a wide range of personalities. This book gives managers the insight, understanding, and tools they need to get the best from those who present the toughest problems.
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Heart Of A Leader (Expanded)
$19.99Add to cartKen Blanchard’s powerful leadership classic is more relevant today than ever. Ken Blanchard – one of America’s best-known leadership experts – helps readers understand and experience the art of influence thorugh the greatest life and leadership lessons he’s learned in his rich career. Arranged for busy schedules, The Heart of a Leader offers Blanchard’s most important insights in an accessible format. Thoroughly challenging and deeply inspiring, this classic captures the profound wisdom and valuable insight only Ken Blanchard can deliver.
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Arte De Cerrar La Venta – (Spanish)
$15.99Add to cartAs one of the top salespeople in the world, Brian Tracy knows that the ability to close the sale is the key skill required by all top sales professionals. Fortunately, closing the sale can be learned by practicing the skills of the highest paid salespeople in every business. When salespeople follow a practical, proven, step-by-step process, they can get more orders, faster and easier than ever before. In El arte de cerrar la venta readers will learn to:
Build value by focusing on benefits and solutions
Lower perceived risk by emphasizing guarantees and assurances
Answer any objection
Bring a sales conversation to a natural and easy conclusion by using some of the best questions ever discovered.Brian Tracy, uno de los mejores vendedores del mundo, sabe que la habilidad de cerrar una venta es la destreza clave que necesita todo profesional experto en ventas. Afortunadamente, se puede aprender como cerrar una venta al poner en practica las mismas habilidades que utilizan los mejores vendedores en cada negocio. Cuando los vendedores siguen paso a paso un proceso practico y comprobado, pueden conseguir mas pedidos, mas rapida y facilmente que nunca. En el libro El arte de cerrar la venta los lectores aprenderan a:
Generar valor enfocandose en los beneficios y las soluciones
Disminuir el riesgo percibido al enfatizar las garantias y los seguros
Responder a cualquier objecion
Hacer que la venta llegue a una conclusion natural y sencilla utilizando algunas de las mejores preguntas que se hayan descubierto. -
21 Most Powerful Minutes In A Leaders Day
$16.99Add to cartWhile a few people appear to be born leaders, the ability to lead is actually a collection of skills, nearly all of which can be learned and sharpened. Based on his New York Times bestseller The 21 Irrefutable Laws of Leadership, author John C. Maxwell presents a daily plan to help you grow as a leader in your personal, professional, and spiritual life.
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21 Indispensable Qualities Of A Leader
$22.99Add to cartIn the tradition of his million-seller The 21 Irrefutable Laws of Leadership, author John C. Maxwell provides a concise, accessible leadership book that helps readers become more effective leaders from the inside out. Daily readings highlight twenty-one essential leadership qualities and include “Reflecting On It” and “Bringing It Home” sections that help readers integrate and apply each day’s material.
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Anatomy Of Persuasion
$18.99Add to cartSome people seem to be able to talk anybody into anything! Do they simply possess a natural talent that the rest of us can never hope to imitate? This refreshing books says “No!” and provides readers with a unique, proven, step-by-step analytical thinking process that anyone can use to analyze, organize, and present information in a persuasive way. The Anatomy of Persuasion literally dissects each step in the persuasion process. Readers will turn their great ideas into tangible realities as they learn how to: * apply the two major principles of communication * perceive the needs of others * present the features and benefits of their idea * understand the subconscious decisions people often make * create a logical, error-free proposal (oral or written) that will win the day.
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Tell Me How Im Doing
$15.99Add to cartJust imagine being completely denied any feedback whatsoever — no guidance, no praise, and no constructive criticism for the things you do. If you received no input at all, how much initiative would you demonstrate? Would your productivity be high, or low? What would your morale be like as time went on? And if you experienced this kind of treatment in the workplace, how likely would you be to turn down a job offer to go somewhere else? The sad fact is that most of us take feedback for granted. But interpersonal feedback is a critical nutrient for everyone, whether at home, at work, or elsewhere — the psychological equivalent of food and water. Without strong, clear feedback to use as a reference point, people are incapable of functioning fully and productively. Yet as important as it is to let people know how they’re doing, most of us lack the skill to consistently deliver good, constructive feedback. Tell Me How I’m Doing illustrates the importance of feedback using a simple fable in which a beleaguered manager recognizes the enormous impact feedback can have in his organization-by experiencing firsthand what it feels like to go without it. The book then provides step-by-step guidance for how you can improve your own ability to relate to the people around you and become more effective in every sphere of your life. The book helps you take a personal inventory of your own feedback style, and introduces you to the four distinct types of feedback — supportive, corrective, abusive, and insignificant — and clarifies when to use the first two, and how to avoid the others. You’ll also learn about the ten essential dimensions of feedback, including how to: Use a Plan — Give your feedback some preparatory thought, and then deliver it with a clear solution in mind. Be Specific — Get your point across by citing particular examples of the behavior you’re discussing. Focus on Behaviors — Target the factors that can be seen or measured, rather than concentrating on personalities, attitudes, or labels. Determine Time and Place — Know when and where to give feedback for maximum effect. Give Balanced Feedback — Provide the right mix of supportive and corrective feedback. By understanding how to interact more constructively with your peers, you can create a positive, productive, and dynamic culture that serves everyone well. Tell Me How I’m Doing is an engaging story and an essential guidebook for understanding how to use feedback to communicate goals, improve per
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Microempresa Megavida – (Spanish)
$17.99Add to cartDon’t let your business run your life; run your business to give you and your family a good life.
Creating and owning a successful business is part of the American dream. Written for “ordinary folk who have more dreams than education, capital or resources,” Microempresa, Megavida promises not just professional and financial success but also a fulfilling life. Louis Barajas shows how to create a business that enriches your life as well as your wallet, that creates both money and meaning, and that provides a legacy for yourself and your family.
Barajas has a unique integrated approach that deals with life as well as business. The four cornerstones of getting a big life from a small business are Truth, Responsibility, Awareness, and Courage. The five steps of building a small business that will lead to a big life are the following:
Your life blueprint
*Your vision
*Your business blueprint
*Your business systems
*Your teamEste libro es concreto, facil de leer, facil de aplicar como una guia que ayudara al lector a tomar la chispa del deseo de una vida mejor y convertirla en un fuego abrasador de una microempresa exitosa. Estos negocios proveeran mas libertad economica y personal, mas felicidad y satisfaccion para los empresarios y sus familias. Esto se muestra a traves de cinco pasos, los cuales son: Vida: el proposito de un negocio es darle a usted mas vida. Liderazgo: el precio de la grandeza es la responsabilidad. Su negocio es su negocio, no su producto. Sistemas uniformes: el sistema es la solucion. Su equipo: entre mas grande sea el sueno, mejor el equipo que necesitara.
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John F Kennedy On Leadership
$18.99Add to cartToday’s business leaders have much in common with President Kennedy. They face monumental decisions in unpredictable times; their actions have implications far beyond their own organizations; and they are judged mercilessly and incessantly by both their constituents and the media. Professionals, then, would do well to study the leadership traits that made Kennedy one of the most respected, beloved, and influential world leaders in modern history. John F. Kennedy on Leadership analyzes what made Kennedy, both before and during his Presidency, a unique and dominant force who would serve as the standard by which future leaders would be judged. Readers will learn the value of: * Planning and decision making: Consult widely, then act. * Crisis management: Don’t let events manage you. * Building a team: Find your own “Bobby.” * Independence: Don’t follow the crowd. * Mistakes: Learn from them and move on. This timely (and timeless) book will be of interest to anyone involved in leadership.
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Wisdom Of Alexander The Great
$18.99Add to cartExceptional leaders are the ones who are able to analyze problems, optimize resources, inspire loyalty, and execute strategy. There is no more stunning example in history than Alexander the Great, whose leadership skills were so immense that they still resonate some 2,000 years later. The Wisdom of Alexander the Great reveals four leadership processes distilled from the life and extraordinary accomplishments of Alexander, King of Macedonia. Readers will learn how he: * reframed problems in order to meet seemingly insurmountable challenges * built alliances by using his strength to generate trust and respect, not just fear * established identity and “branded” himself a unifier, thus keeping the home base secure while continuing to expand his empire * recognized and assimilated the cultures and symbols of different peoples, becoming a powerful and trusted figure everywhere he went The Wisdom of Alexander the Great relates 34 riveting episodes from Alexander’s expansion through Asia Minor, Egypt, Mesopotamia, the Middle East, the Persian Empire, and India. Each example, tied to a modern-day counterpart, imparts valuable lessons from the timeless legend of one of the greatest leaders in history.
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Time Power : A Proven System For Getting More Done In Less Time Than You Ev
$19.99Add to cartOne of the world’s premier business consultants and personal success experts, Brian Tracy has devoted more than 25 years to studying the most powerful time management practices used by the most successful people in every arena. Now, in Time Power, Brian reveals his comprehensive system designed to help readers increase their productivity and income exponentially — in just weeks! Filled with hundreds of powerful, proven tools and techniques, this book shows readers how to: * gain two more productive hours each day * make better decisions, faster! * set clear goals and focus on higher-value activities * manage multitask jobs more efficiently * overcome the people problems that can sap their time * use the five tools and techniques that will make them more productive for the rest of their lives * and much more! Overflowing with quick and effective time-saving strategies, Brian Tracy’s Time Power lets readers in on the secrets to being more productive, earning more money, and getting more satisfaction from life.
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Seeing Is Believing
$29.95Add to cartTake a look around your workplace and try to find the following items: A statement of business objectives. I think it’s in that pile by the copy machine. A schedule of divisional goals. Everyone got that e-mail last year. Clear performance standards. They’re in the employee handbook. Team workflow documents. On the bulletin board, sticking out from under the first aid sign. Regular communication and motivation from management to employees. We have the quarterly meeting, and we send out memos. Stop. Is the information your employees need every day truly accessible? Just because it’s there doesn’t mean it’s present. When information is hard to find, outdated, nebulous, or incomplete, the effect is profound. If they can’t see it, it’s as good as nonexistent. The fact is, the visual elements in a workplace have a tremendous impact on execution, morale, and productivity. And it’s not just about information access. A visually dynamic workplace energizes employees, builds pride and ownership, and conveys the strength and currency of the organization. Design and graphics, art and color, sculpture and dimension — all have profound effects. Far from simply prettying up the office, your organization needs to create an environment of visual stimuli that convey goals and expectations, that engender a collaborative attitude, and most important, that cannot be ignored. This book represents a milestone in the science of workplace design. Whereas there are countless approaches for improving the comfort factor of work environments through color, lighting, furniture, and spatial flow, Seeing Is Believing is the first book to link visual elements directly to specific organizational objectives and individual tasks. The authors have created a step-by-step plan for creating and implementing a Visual Management program in any environment. You’ll learn how to create a dynamic VM system that: Replaces information overload with information sharing and dramatically improved workflow Seamlessly incorporates clear information exchange into an aesthetically pleasing and energizing workplace that will make people want to come to work Resonates with workers of every generation, whether they identify with Life magazine or MTV Enhances relationships not only among employees, but also with customers, business partners, investors, and the public Ensures uniform understanding of crucial requirements and desired outcomes Seeing Is Believing features many examples of how VM has improved perfor
