Business
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You The Leader
$19.99Add to cartDo you envision future possibilities that others don’t? Are you a “can-do” person? Do creative solutions to the challenges of life stir in your heart and soul? The truth is that this world is in desperate need of good, godly leaders–in other words, the human race needs you and your abilities. Drawing from Scripture, personal experience, and the writings of both contemporary and historical leaders, Pastor Phil Pringle offers practical insights into effective leadership that can be applied in every arena of life, not just inside church walls. Explore your God-given leadership possibilities, and find out how to implement the vision He has instilled in you.
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Equipping Laypeople For Transformational Workplace Ministry
$15.99Add to cartEquipping Laypeople Many Christians fail to see their places of work as their most logical mission field, missing opportunities for both workplace ministry and evangelism. Those who do see their places of work as a mission field are making a tremendous difference where they work. Given the amount of hours typically spent working, the personal trials and dysfunctions many carry with them to work, as well as the poor working conditions of many American workers, there is a tremendous need for Christians to transform their places of work. Even though many pastors tell their church members to go out and reach people, they are not providing them with the necessary training to reach those in the workplace. There is a great need for laypeople to be built up, to be creative, and to live out their faith at work. Pastors have been given the ultimate privilege of equipping God’s people for service. Churches must be intentional about providing laypersons with the theological tools and practical information necessary to understand and effectively exercise workplace ministry. We must begin by accepting that all God’s people are placed in workplace ministry, and seek to know God’s original plan for work, as well as how to integrate work and faith. In EQUIPPING LAYPEOPLE FOR TRANSFORMATIONAL WORKPLACE MINISTRY, Caroloretta Tucker offers her Doctorate’s thesis research results to pastors and churches as a firm foundation for this effort.
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Why Business Matters To God
$26.99Add to cartJeff Van Duzer grew up thinking business was the source of much damage and evil in the world, the work of greedy capitalists polluting the environment. Thirty years later he was dean of a business school. In the course of that remarkable transformation, Van Duzer found cause for both hope and concern. He discovered many business people achieving a great deal of good for society as well as a lot of illegal and unethical behavior. Along the way he found some who thought that merely being honest and kind was what made business Christian. Others said they’d never ask pastors for business advice because they had no interest or experience in their work. After all, wasn’t “full-time Christian service” what the church was all about? This book explores the nature and meaning of doing business and finds it calls for much more than most think. Van Duzer presents a profoundly Christian approach that integrates biblical studies with the disciplines of business and economics. Looking beyond the place of ethical principles and the character of the individual, Van Duzer displays a vision of business that contributes to the very purposes of God.
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Get Em While Theyre Hot
$16.99Add to cartBaby boomers are edging toward retirement, and the U.S. is facing its most critical shortage of skilled workers in its modern history. As the average worker’s skill levels decline, the labor supply is projected to decrease dramatically and exponentially, creating a skilled-labor gap starting in 2005 and growing to 5.3 million in 2010 and to 14 million in 2020. The ability to attract, develop, and retain skilled workers will become a critical skill for both public and private organizations.
Get ’em While They’re Hot is a beneficial manual for employers, managers, HR directors, or anyone concerned with being competitive in the labor market in coming years. It features successful techniques for attracting and nurturing quality, skilled, and productive employees.
The upcoming labor shortage will be at the top of every political list in the coming year. This will be a “must read” for very person concerned about the competitive laber force.
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Navigating Lifes Lost And Found
$15.49Add to cartIt wasn’t supposed to be this way. Life was supposed to be the nice home, good job, the white picket fence…. The American dream. But somewhere along the line something went wrong-drastically wrong. The career that guaranteed the good life fell short. The idyllic marriage that started out full of love, hope and anticipation gradually fizzled out. Your 401-k is now a 201-k. The dream home is under water. The pension that you counted on got cut. The money that you set aside for your kid’s college was supposed to grow, not shrink. What happened? We followed the path that was so deftly portrayed as full of promise and allure, but it has fallen far short of what we believed it would be.
In “Navigating Life’s Lost and Found”, you will learn
* Which path you are heading down
* The American Dream is possible-as long as you follow the right path
* How to eliminate worry from your life
* The difference between a follower and a believer
* To live a life of fulfillment and abundanceIf the path that you’re on has left you wondering, “Is this what life is meant to be?”, let this book lead you to the path of the life you were born to live!
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Something More : A Devotional Dimension For The Joseph-Daniel Calling
$14.99Add to cartFor those chosen, the Joseph-Daniel calling requires “something more.” The “something more” marks true Kingdom leadership with a maturity that endures. It demands a cost far beyond spoon feeding, or the good intentions, ambitions, or any other notion of man. While the more easily digestible milk mode referred to in Hebrews comes primarily from absorbing information, the meat or proactive mode to maturity takes time, dedication and a first-priority commitment. It is the dividing asunder between the many who are called and the few who are chosen. This book outlines a pathway to steward your calling. It is not designed for those focused on their comforts, the lusts of the flesh or the love of the world. If taken seriously and acted on; it will release the meat of maturity leading to “something more” than might ever come from the best of human efforts.
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More Time For You
$22.99Add to cartIf you’re overwhelmed and overworked, you don’t need sympathy-you need a powerful system for getting more done in less time. More Time for You shows you how to take advantage of today’s most versatile and effective productivity enhancers -mobile devices, online tools, and calendar software-to become more organized and lead a less stressful life. The authors reveal their proven, practical approach for prioritizing, achieving goals, reducing stress, and increasing your capacity to do what matters most. The book shows you how to: Make better, faster decisions based on your priorities * Tame your inbox with easy and efficient e-mail triage techniques * Set up a calendar management and reminder system * Handle distractions and interruptions * Lose that nagging sense you are forgetting something * Maximize the benefits (and minimize the time sink) of social media Illustrated with screen shots from Microsoft Outlook , the authors’ simple tips and step-by-step process make workplace organization a reality. Their upbeat tone and get-to-it approach make starting and sticking with the program easier than you’d ever imagine!
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Hidden Power Of Informal Leadership
$14.99Add to cartTap Into a Hidden Gold Mine!
Are you looking for creative ways to improve your team’s performance? Do you have to work harder and smarter, or produce more with the same or less resources? Informal Leadership uncovers a valuable human resource hidden inside your group.
In this simple and practical book you will discover who these influential leaders are and what drives them, and will be able to increase your success by learning how to tap their talents and skills to:
* Increase innovation and performance
* Stay ahead of the game
* Make more impactful changes
* Exceed expectationsInformal Leadership provides a short and effective route to mobilize your people-and produce outstanding results. It also provides fresh insights on how to inspire your Informal Leaders and leverage their strengths to achieve results way beyond what is expected.
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Jesus Was A Capitalist
$15.99Add to cartIn the Ancient Scrolls of His written teachings, Jesus taught very clearly in simple words:
The obligation of all people to have great wealth for the good of all.
How to have great wealth no matter how poor, or small you start.
That it is so easy for the very rich to enter the kingdom of heaven.
That it is very spiritual to have great wealth for the right purposes.
That the statement”you can not serve God and money”, actually means to have more money, not less.
That the very rich should generate much more and how.
He told the Apostles and the disciples to keep their wealth, but not take it in their purses, for they were worthy of pay where they ministered.
Also, many wealthy women traveled with Jesus and financed His ministry. One of these wealthy women of great influence was the wife of rich Herod’s business manager. (LK 8:1-3).
These ancient scrolls are labeled Matthew, Mark, Luke, and John. They originally, accurately recorded all the wealth – Dominion – teachings of Jesus for the benefit of all persons. Over 2,000 years later these scrolls still teach the same simple truths of easy success for all.
These scrolls are now in the Book called the Bible. Here they are for you in this book on the scrolls-to-gold-teachings-of-Jesus, the Master Teacher of true capitalism, etc. -
Grants For Christian Ministries And More
$15.49Add to cartDo you need funds for your ministry? You could take the next few years and spend thousands of dollars to travel the country and to hear what the funding experts who wrote this book have to say. Or you can order this book right now and get all their expert advice in one place at one time. Get their help now to avoid the funding land mines and move more quickly into the harvest field of greater provisions for your ministry. BRIAN KLUTH, Founder of the www.STATEofthePLATE.info giving research and www.MAXIMUMgenerosity.org
Our Lord Jesus has allowed me to serve ministries and generous givers all across the country for almost three decades. Each week during the past nine years, the professional team at Servant Christian Community Foundation has helped me personally and professionally with this important facet of Christian Discipleship. Grants for Christian Ministry and More is a tremendous resource and typical of the excellent support that consistently flows from Servant. DAVID M. DAVIES, Vice President of Gift Planning and Acquisition for Kids Across America
Grants for Christian Ministries and More is a must read for anyone engaged in the work of our Lord. It is the “how to” book for any Christian Ministry that also provides foresight to the challenges ahead. Carl Landwehr, President Vitae Foundation
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Ministry In The Marketplace
$12.49Add to cartBecome a minister in the marketplace!
Ministry in the Marketplace: Joining Your Personal Faith and Professional Life shows how to bridge the divide between calling and career. If you ever wondered whether or not God could work wonders in your workplace, then this is the book for you. Quit leaving the ministry to professional ministers and start reaching people in your sphere of influence!
We were made to represent God and touch people’s lives and when we don’t do what we were created to do we are left feeling empty and dissatisfied. Yet this book is more than just about purpose, but also a practical discussion about how to really walk with God as a minister in the marketplace.
Those that are not called to the full-time ministry still have a real calling to reach out to others on God’s behalf because we were created to touch the world with the love of God. That does not mean we have to be in a pulpit ministry, but that our daily lives are our pulpit, and the people around us our congregation.
Inside this revolutionary book, author Michael Kocurek reveals:
* It is God’s will for us to minister to people around us even while we are on the job.
* A godly definition of success doesn’t exalt work at the expense of God’s purposes.
* We have placed too much of the work of ministry on the pastor of the local church. -
New HR Analytics
$22.99Add to cartIn his landmark book The ROI of Human Capital, Jac Fitz-enz presented a system of powerful metrics for quantifying the contributions of individual employees to a company’s bottom line. The New HR Analytics is another such quantum leap, revealing how to predict the value of future human capital investments. Using Fitz-enz’s proprietary analytic model, readers learn how to measure and evaluate past and current returns. By combining those results with focused business intelligence and applying the exclusive analytical tools in the book, they will be able to: Evaluate and prioritize the skills needed to sustain performance * Build an agile workforce through flexible Capability Planning * Determine how the organization can stimulate and reward behaviors that matter * Apply a proven succession planning strategy that leverages employee engagement and drives top-line revenue growth * Recognize risks and formulate responses that avoid surprises * Support decision making by predicting the actions that will yield the best returns Brimming with real-world examples and input from thirty top HR practitioners and thought leaders, this groundbreaking book ushers in a new era in human resources and human capital management.
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Experience Effect : Engage Your Customers With A Consistent And Memorable B
$22.99Add to cartThe decision to pay for a product or service often transcends the commodity itself to the total buying process: message, ads, sales approach, website, interaction, and more. Jim Joseph’s The Experience Effect shows how to coalesce these elements into a seamless consumer experience that resonates deeply, builds brand loyalty, and keeps customers coming back.
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1st Time Trainer 2nd Edition
$22.99Add to cartSuccessful organizations depend on training to keep them viable-but in today’s belt-tightening economy, managers are often asked to become expert training facilitators overnight. Faced with the challenges of diversity, a multi-generational workforce, and the many options made possible by technology and e-learning, even first-time trainers must be ready with the most up-to-the-minute techniques. Thoroughly revised, The First-Time Trainer is a concise, information-packed guide that will quickly transform readers into confident, effective trainers. Filled with real-world examples and dozens of field-tested tools, the book shows readers how to: Select media and delivery methods * Prepare and give effective presentations * Communicate with learners and get them involved * Ask the right kind of questions * Cope with behavior problems * Give and receive feedback * Put objectives to the test * And more Training is still the best way to make certain employees perform at their best. This user-friendly guide gets first-time facilitators training like pros in no time.
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Home Staging That Works
$18.95Add to cartWant to sell your home at a premium price-now? Never mind simply tidying up: an amazing 91% of real estate professionals say professional staging is the way to go. But sure enough, hiring a staging consultant will cost you. Thankfully, you can now get all the secrets and techniques the pros don’t want you to know, from one of America’s most successful staging experts. Home Staging That Works shows you how to turn any home into a showpiece that buyers will be fighting over. With specific recommendations on what to do, keep, chuck, fix, paint, replace, avoid, update, show, hide, highlight, and more, you’ll learn how to: Focus on your potential buyers’ tastes (not your own) * Create curb appeal * Drive Internet interest with photos that flatter your home * De-clutter and pre-pack at the same time * Clean and repair your home without spending a fortune * Keep your home sale-ready-without being afraid to live in it Complete with photographs of real-life before-and-after transformations, Home Staging That Works offers strategies for each room in your home, as well as conceptual approaches to bring the parts together beautifully. Your home is a magical place waiting for the right buyer to fall in love. Make the match happen with Home Staging That Works!
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Training On Trial
$22.99Add to cartWhile upbeat lingo abounds about “complementing strategic objectives” and “driving productivity,” the fact is that most training does not make a significant enough impact on business results, and when it does, training professionals fail to make a convincing case about the value added to the bottom line. The vaunted “business partnership model” has yet to be realized-and in tough economic times, when the training budget is often the first to be cut, training is on trial for its very existence. Using a courtroom trial as a metaphor, Training on Trial seeks to get to the truth about why training fails and puts the business partnership model to work for real. Readers on both sides of the “courtroom” will learn how to stop viewing training as a cost center, and bridge the gulf between what learning functions deliver and what business units need to execute their strategies. A thought-provoking read for trainers and business unit leaders alike, Training on Trial provides a new application of the Kirkpatrick Four-Level Evaluation Model and a multitude of tips and techniques that allow lessons learned to be put into action now.
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2nd In Command
$16.49Add to cartSECOND IN COMMAND addresses the leadership and accountability of any company large or small through the Chief Operating Officer position down the corporate ladder to reach all employees. Through Second In Command, employee value is identified by the employee and the manager so that the employee begins to operate in Excellence thereby producing greater value of the employee to the organization. This additional value to the company generates promotable employees.
This book will guide you in moving with the New Market direction, unleashing the power of the leaders in your organization. This is accomplished through Excellence and Integrity which generates Trust among it’s customers and employees. The Trust that is developed generates Loyalty within and without the organization, therefore producing greater revenues for the company and more satisfied customers. The Board of Directors of these companies are “speechless” when they look at the bottom line profits generated through the companies ran with these core values.
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Business As Mission
$55.99Add to cartC. Neal Johnson offers the first comprehensive guide to business as mission (BAM) for practitioners. He provides conceptual foundationas for understanding BAM’s unique place in global mission and prerequisites for engaging in it. Then he offers practical resources for how to do BAM, including strategic planning and step-by-step operational implementation.
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Lean Machine : How Harley-Davidson Drove Top-Line Growth And Profitability
$22.99Add to cart2017 Shingo Prize for Literature Some things never change. Harley-Davidson is still the great, iconic American motorcycle. But like many storied companies, Harley has had to evolve to stay on top, even to stay in existence. From near-extinction in the early eighties, it has risen to worldwide recognition for management excellence and innovation. The Lean Machine is an inside look at how Harley-Davidson was able to adapt in an ever-changing world and accelerate product development. Rooted in Japanese productivity improvement techniques, Knowledge-Based Product Development helped fuel Harley’s incredible period of sustained growth. Even after the company earned the PDMA Corporate Innovator Award in 2003, Dantar Oosterwal, a Harley-Davidson executive, took the improvement a quantum leap further. By implementing Lean Product Development techniques, Harley realized an unprecedented fourfold increase in throughput in half the time, powering annual growth of more than ten percent. In The Lean Machine, Oosterwal shows the day-to-day transformation at Harley and identifies universal change and improvement issues, so that companies in any industry can incorporate Knowledge-Based Innovation-with predictably excellent results.
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Missional Entrepreneur : Principles And Practices For Business As Mission
$24.99Add to cartBoth an emerging term and a developing concept, business as mission (BAM) has drawn much fascination in both mission and business circles with the concept of strategically using business to accomplish missional purposes.
There has been much talk about BAM theory, and some good textbook research done on this. Based on the author’s firsthand research in more than 70 countries, The Missional Entrepreneur offers a uniquely informative book that helps readers see business as mission in action and understand its reality for today. Readers intrigued by microenterprise, lay leaders interested in understanding the principles and practices that make BAM effective, and students and professionals looking for an in-depth yet accessible source that explores the nuances of BAM will find all of this in the theological reflections and contemporary case studies here. Glossary of BAM terms and list of helpful BAM resources included.
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Communication Problem Solver
$19.99Add to cartManagers need top-flight communication skills to keep their staffs productive and collaborative. But often, those who manage lack the ability to get things back on track once miscommunication occurs. This book helps readers analyze their communication skills and challenges and explains how they can use simple problem-solving techniques to resolve the people issues that derail productivity at work. Easily accessible and filled with real world management examples, the book shows readers how to: * Set clear expectations * Ask questions that will help them uncover the facts, meet business objectives, and preserve relationships * Sharpen listening skills to grasp information better in every conversation * Avoid imprecise judgments based on emotional reactions * Provide useful feedback * Encourage collaborative interactions * Delegate more effectively * Improve performance discussions by turning judgments into observable facts * Build trusting and lasting relationships This no-nonsense guide is packed with practical tools to help any manager be immediately effective, as well as a handy list of common communication problems and corresponding solutions.
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Girls Guide To Power And Success
$17.99Add to cartEven now, in the 21st century, women continue to be paid less than men, are still notably absent from the executive suites, and among entrepreneurs, receive only a tiny fraction of venture capital. The struggle for equality is not yet over — and its up to women to take positive action for change. The Girls’ Guide to Power and Success shows readers how. It’s packed with frank advice and hard-won lessons including: * It’s not what you say, it’s how you say it. Learn to strip out the hesitant “buts”; intimate details; and indirect phrasings — and assert yourself effectively. * Develop the confidence to ask for what you want. Learn how to create opportunities for yourself rather than waiting for them to be offered. * Look for companies that “get it.” Learn to pinpoint companies that are committed to women’s advancement. With its frank advice, lively tone, and no-nonsense strategies, The Girls’ Guide to Power and Success is a powerful ally for women who are just starting their careers and those who are well established in their professions. “Even now, in the 21st century, women continue to be paid less than men, are still notably absent from the executive suites, and among entrepreneurs, receive only a tiny fraction of venture capital. The struggle for equality is not yet over — and it’s up to women to take positive action for change. The Girls’ Guide to Power and Success shows readers how. It’s packed with frank advice and hard-won lessons including: * It’s not what you say, it’s how you say it. Learn to strip out the hesitant “”buts””; intimate details; and indirect phrasings — and assert yourself effectively. * Develop the confidence to ask for what you want. Learn how to create opportunities for yourself rather than waiting for them to be offered. * Look for companies that “”get it.”” Learn to pinpoint companies that are committed to women’s advancement. With its frank advice, lively tone, and no-nonsense strategies, The Girls’ Guide to Power and Success is a powerful ally for women who are just starting their careers and those who are well established in their professions.”
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Obstacles Welcome : How To Turn Adversity Into Advantage In Business And In
$18.99Add to cartRalph de la Vega, President and CEO of AT&T Mobility and Consumer Markets, shares the lessons learned in business and in life along the journey from Cuba to Corporate America.
Ralph de la Vega arrived in the United States from Cuba in 1962. He was alone. He was scared. He was 10. Separated from his parents by Cuban authorities just moments before they were to board a plane to Miami, de la Vega was baptized early-and abruptly-in the waters of adversity. It would be four long years before his mother, father, and sister gained legal passage to America. But while the boy would never have chosen such circumstance, it’s the man who can look back and say he would not have changed it.
In Obstacles Welcome, de la Vega recounts his journey as a young Cuban immigrant to president and CEO of AT&T Mobility and Consumer Markets, a subsidiary of AT&T Inc. (NYSE: T). A frontliner in the converging worlds of technology and communications, de la Vega takes readers behind the scenes of the Internet revolution, shares insights from the nation’s top technology companies, and chronicles the incredible obstacles intrinsic to successfully merging the largest wireless operations in U.S. history-those of Cingular Wireless and AT&T Wireless.
Obstacles Welcome is an innovation manifesto for those committed to bigger thinking and greater results both professionally and personally. He clearly defines how to:
* Create a detailed action plan to boost success
* Identify and take calculated risks without fear
* Create a values-centric, decisive leadership style
* Transform vision into measurable results
* Recognize opportunities and overcome obstacles
* Communicate well and build alignment
* Unlearn thinking that hinders innovation
* Dream big and throw off mental limits once and for allOpening a powerful cache of business strategy and in-the-trenches wisdom, de la Vega illustrates that within each obstacle we encounter, there’s an opportunity that carries the potential to transform our thinking, our organizations, our communities, and our world.
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Lead Your Boss
$19.99Add to cartEvery manager on the move wants to have influence at the top in order to get his or her ideas heard and ultimately acted upon. In Lead Your Boss, recognized leadership guru John Baldoni gives managers new-as well as tried-and-true-methods for influencing both their bosses and their peers, and giving senior leaders reasons to follow their lead. Featuring instructive stories based on real-life experiences from leaders at all levels, Lead Your Boss reveals proven strategies for: * Developing spheres of influence * Handling tough issues * Asserting oneself diplomatically * Putting the team first * Persuading up * Establishing trust * Using organizational politics to everyone’s advantage * Inspiring others through-out the organization Lead Your Boss gives readers practical, tactical advice on becoming a key player in any organization, regardless of whether or not they have an office in the Csuite-YET.
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Anointed For Business (Reprinted)
$17.00Add to cartEvery Business Is God’s BusinessThe notion that labor for profit and worship of God are now, and always have been, worlds apart, is patently false. The Early Church founders were mostly community leaders and highly successful businesspeople. The writing of the Gospels was entrusted to Luke, a medical doctor; Matthew, a retired tax collector; Mark, the manager of a family trust; and John, a food supplier. Lydia was “a dealer in purple cloth.” Dorcas was a clothes designer. In this expanded version of the bestselling Anointed for Business, Ed Silvoso focuses on the heart of our cities, which is the marketplace. Yet the perceived wall between commercial pursuit and service to God continues to be a barrier to advancing His kingdom. Silvoso shows Christians how to knock down that wall–and participate in an unparalleled marketplace transformation. Only then can we see God’s kingdom invade every corner of our world. Readers will appreciate Silvoso’s passionate call to men and women in the workplace to rise to their God-appointed positions.The included study guide will enable the reader to put these revolutionary concepts into action.
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Program Management Office Advantage
$29.95Add to cartAlready a best practice for the majority of Fortune 500 companies, Program Management Office (PMO) is being embraced by large and small organizations eager to efficiently manage all their projects. This helpful guide introduces readers to the business reasons for having a centralized project department and explains the PMO’s functions and how to set up and run a PMO. Readers will find detailed information on selecting projects, conducting project health checks, providing program management training to the organization, creating and implementing a standardized program management process, and monitoring and controlling the overall status of all current projects. The book includes key definitions as well as sample forms readers can use in completing administrative tasks and producing reports. This book is an indispensable introduction to this important and powerful trend in project management.
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Building A Firm Foundation For Business Success
$15.99Add to cartDr. Titshaw holds a PhD degree in Business Administration. He has over 20 years experience in the field of Human Resource Management and has owned his own business-consulting firm. He has taught numerous courses in the field of Business Administration at the graduate and undergraduate levels. He also served as a small business consultant at the University of Georgia, where he advised and assisted prospective entrepreneurs and business owners in all areas of business management including planning, organizing, leading and controlling. Dr. Titshaw also served on the Business School Advisory Council at Lee University, Cleveland, TN. He and wife, Mary Nell, currently reside in Westminster, South Carolina. They have 4 children and 6 grand children. Through this book, Dr. Titshaw provides a great service to small business entrepreneurs, both current and future. Many fail due to lack of preparation, unrealistic expectations and incompetence. This need not be with books like Titshaw’s now available. He provides an overview of all aspects of starting and operating a small business, including sample forms and practical tips from his many years of work and teaching experience. This book is ideal for the individual entrepreneur, small group or large class study. You will find no better help for this worthwhile challenge than this book.
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Pricing For Profit
$19.95Add to cartMany small business owners are trapped by industry pricing and market misconceptions, when they could be compensated for the true value of the product or service being offered. The low price they feel compelled to offer limits their ability to generate profits which, in turn, slows their response to changing customer needs. The good news is that a business can command almost any price it chooses by focusing on the value-not the cost-to the customer. Pricing for Profit shows businesspeople how to break out of the stranglehold of industry pricing and charge more for their wares (regardless of the competition) without alienating their customers. Readers will learn how to: * Quantify the value of their products or services * Distinguish between price buyers and value buyers * Bundle their offerings for competitive advantage and increased customer value * Craft a powerful marketing message that communicates value * Generate more unit sales and close more sales overall, at higher prices * Make more money with less effort Filled with easy-to-use formulas, sample scripts, clear examples, instructive exercises, and more, this accessible and practical guide is a must-read for businesspeople who want to be well-paid for the value they provide.
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Smart Selling On The Phone And Online
$18.99Add to cartBecome a true sales warrior by learning how to open stronger, build trust faster, handle objections better, and close more sales. Smart Selling on the Phone and Online pinpoints the 10 skills essential to every salesperson’s high-efficiency, high-success performance.
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Busy Managers Guide To Delegation
$14.99Add to cartDelegation amounts to a lot more than just passing work off onto subordinates. When handled correctly, it gives managers a chance to strengthen their departments by developing the skills and organizational competencies of their people. Filled with quick tips, exercises, self-assessments, and practical worksheets, this book presents an easy-to-master five-step process for effective delegation. Readers will learn how to: * determine which task to delegate * identify the right person for the job * assign the task * monitor progress and provide feedback * and evaluate performance The book shows readers how to set the stage for excellent results, what to do if things go wrong, and how to ensure that all their people benefit from the experience. This is a quick, comprehensive course on an essential-and sometimes overlooked-management competency.
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Fundamentals Of Enterprise Risk Management
$49.99Add to cartUsing examples from companies such as Home Depot, Airbus, Boeing, and Nokia, Fundamentals of Enterprise Risk Management takes a fresh look at one of the hottest topics in business today. Showing readers in charge of monitoring operational exposures in corporations, nonprofit organizations, and government agencies how they can best determine and balance opportunities against the possibilities of loss, this book provides clear strategies to help readers: * recognize both internal and external exposures * understand important concepts such as risk mapping and risk identification * recognize the weaknesses of current ERM systems * align risk opportunities with their organization’s business model * stay in line with Sarbanes-Oxley compliance The book introduces innovative new concepts such as hierarchical risk structures, alignment of risks with the business model, creation of a central risk function, and the role of an ERM knowledge warehouse. Featuring enlightening case studies and practical exercises, this essential book shows readers how they can implement ERM the right way at their organizations.
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ProActive Sales Management Second Edition
$22.99Add to cartToday’s sales managers have to be quicker than ever, being more proactive about hiring the best performers and retaining them, multi-tasking, and managing complex sales processes in order to close more and more deals. This book provides readers with a proven method for managing the sales process as well as the salespeople. Packed with specific, field-tested techniques, ProActive Sales Management shows sales managers how to: * motivate a sales team * get their sales team to prospect and qualify * create a proactive sales culture * effectively coach and counsel up and down the sales organization * reduce reports to one sheet of paper and 10 minutes a week * forecast with up to 90% accuracy * take A players to A+ levels Packed with all new metrics and tactics for making the numbers in today’s sales environment, this is an important resource no sales manager should be without.
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How To Tell Anyone Anything
$14.95Add to cartNo one likes to be criticized. But when feedback is necessary-whether it’s with a boss, someone we manage, or another co-worker-it takes great communication skills to successfully get the message across with feelings and relationships intact. Drawing from the latest in psychology on how best to connect with others, How to Tell Anyone Anything steers readers away from the common mistake of focusing on what’s wrong, and shows them instead how to provide clear, constructive, positive messages that create real behavior and performance change. Complete with illuminating examples and a unique step-by-step process, the book gives readers powerful insight into how we all react naturally to criticism-and how to transform interactions that might become verbal tugs-of-war into collaborative, problem-solving sessions.
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Survival Guide For Project Managers 2nd Edition
$22.99Add to cartWhile the technical side of project management is important, it’s often “people problems” that derail even the most meticulously planned of projects. A Survival Guide for Project Managers gives you a complete understanding of what it takes to successfully finish a project, giving you not only valuable tools like Work Breakdown Schedule, Gantt Charts, and Network Analysis, but also tools to communicate, negotiate, listen, and lead. This practical, user-friendly guide walks you through the entire project life cycle, and shows you how to: * Develop the managerial and business skills required of a project manager. * Resolve conflicts and improve negotiation capabilities. * Understand and apply the technical tools of project management. * Establish project teams, and foster collaboration among team members, and more. Now in its second edition, the book has been revised to reflect the latest version of the PMBOK Guide, and includes new material on topics including project risk, cost-schedule index, the project management office, and emotional intelligence as it applies to project management. Packed with useful forms, charts, and other tools, this is the ultimate resource for project managers.
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Building Your Leadership Resume
$14.99Add to cartSouthern Baptist Convention president Johnny M. Hunt often shares his unique Christian testimony: a shy, rebellious kid whose alcoholic father left a wife and six children to fend for themselves, he did not embrace faith until after he was married. So when Johnny talks about investing in people, earning respect, living intentionally, daring to dream, and being courageous, his words ring especially fresh and true.Building Your Leadership is Hunt’s presentation of wisdom focused lessons like those mentioned above that will simply yet greatly enhance any business or ministry. Each five-to-six page entry guides the reader toward becoming a selfless leader whose impact on others can be immediately rewarding as well as eternally significant.
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How Successful People Think
$12.00Add to cartThe perfect, compact listen for today’s fast-paced world, How Successful People Think (derived from Maxwell’s previous book, Thinking for a Change) will teach listeners the 11 secrets successful people know. Arranged in an easy-to-follow format, America’s leadership expert, John C. Maxwell, will teach listeners how to expand their thinking and achieve their dreams.
The 11 keys to successful thinking include:
Big-Picture Thinking – seeing the world beyond your own needs and how that leads to great ideas
Focused Thinking – removing mental clutter and distractions to realize your full potential
Creative Thinking – thinking in unique ways and making breakthroughs
Shared Thinking – working with others to compound results
Reflective Thinking – looking at the past to gain a better understanding of the future. -
Improving Employee Performance Through Appraisal And Coaching 2nd Edition
$24.95Add to cartWhen Dick Grote, in the Foreword to this book, writes that nothing’s changed,” he is not speaking to the state of the human resources field or the art of performance management, both of which have evolved continuously, profoundly, and for the better. Nor is he describing the content of the new second edition, which, in fact, contains comprehensive material on a whole new generation of jobs in technology, customer service, and other rapidly changing fields, plus brand new examples and two full case studies. What’s not changed is the fact that author Donald Kirkpatrick is one of the leading voices on human resources and training and development. For more than forty years, Kirkpatrick’s four-level performance evaluation model has been the standard throughout the world, and has revolutionized the way enterprises manage, monitor, and optimize employee performance. The new edition of Improving Performance Through Appraisal and Coaching contains all the wisdom and step-by-step processes of the original, with all the guidance and tools you’ll need to implement a program that gets maximum results. The book starts with a 40-question test about your organization and its processes and attitudes regarding performance appraisal and coaching. Taking the test both before and after reading the first section of the book will highlight exactly where your existing initiatives can be improved and new ones put in place. Kirkpatrick then goes on to describe in detail how a culture of coaching builds and enhances performance, and how to build this culture across the entire organization. Examples and eye-opening Notes from the Field both reinforce and complement the author’s sage recommendations, illustrating how his approaches can be adopted in their entirety or deployed piecemeal, depending on your organization’s specific needs. The case studies, both from major employers, prove the overarching value of a proactive performance appraisal program and vibrant coaching environment. The book is packed with ready-to-use forms and, more important, instructions and observations on their effective use. Plus, every chapter is designed for practical application, featuring accessible charts and figures, lists of key points, specific suggestions, cause-and-effect relationships, and much more. While workplaces and jobs have changed dramatically, some truths seem everlasting. One is that in order to obtain exceptional employee performance, you need to build a thorough and consistent appraisal
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Amazon Top Seller Secrets
$26.99Add to cartThere is a new phenomenon hitting the world of the Internet marketplace. PowerSellers who have made a fortune on eBay are moving their merchandise over to Amazon. After all, the benefits of selling on Amazon are legion-sellers have found that they can charge more for their merchandise, avoid upfront fees, and deal with less-demanding customers. The opportunities for selling are endless-Amazon now sells products in more than 40 categories and is the web’s number one retailer with more than 81 million customers. As the authors of the popular book eBay PowerSeller Secrets, Debra and Brad Schepp are experts at making big money selling products on the web. Now, in Amazon Top Seller Secrets, they show readers why Amazon is the marketplace that will bring them more cash and more customers. Sellers will discover everything they need to: * navigate the Amazon marketplace * set the right price for merchandise * drive more traffic to their product pages * achieve consistently high feedback ratings * become an Amazon Pro Merchant * open more than one Amazon WebStore * source the best products * and more With this priceless advice, readers can increase their profits and build their business without constraints and without all the hassles.
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Driving The Career Highway
$17.99Add to cartAs leaders of prestigious executive search firms and organizational consulting firms, Janice Reals Ellig and William J. Morin have decades of experience working with people who failed to see the signs of trouble in their careers-or to read them right. These two experts have distilled the twenty most compelling problems and situations that can cause a person to detour, stall, get lost, or crash and burn on their career highway.
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Class With Drucker
$18.99Add to cartHailed as “a warm and useful read,” A Class with Drucker brings to life invaluable advice from the world’s greatest thinker and writer on management. From 1975 to 1979, author William Cohen studied under the great Peter Drucker and became the first graduate of his doctoral program. What Drucker taught him literally changed his life. In a matter of a few years, he was recommissioned in the Air Force and rose to the rank of major general. Eventually, he became a full professor, management consultant, multibook author, and university president-all while maintaining a nearly lifelong friendship with the master. In A Class with Drucker, Cohen shares many of Drucker’s teachings that never made it into his countless books and articles, ideas that were offered to his students in classroom or informal settings. Cohen expands on Drucker’s lessons with personal anecdotes about his teacher’s personality, lack of pretension, and interactions with students and others. He also shows how Drucker’s ideas can be applied to the real-world challenges managers face today. Enlightening and intriguing, this book will enable anyone to gain from the timeless wisdom of the inspiring man himself.
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Building A Winning Sales Force
$29.95Add to cartSales force effectiveness drives every company’s success, but keeping a sales organization at the top of its game is a constant challenge. As experts in the field, Andy Zoltners and Prabha Sinha have helped sales leaders around the world perfect their sales strategy, operations, and execution. Combining strategic insight with pragmatic advice, Building a Winning Sales Force provides current and aspiring sales leaders with innovative yet practical solutions to many of the most common issues faced by today’s sales organi-za-tions. The book shows readers how to: assess how good their sales force really is * identify sales force improvement opportunities * implement tools and processes that have immediate impact on sales effec-tive-ness * attract and retain the best salespeople * design incen-tive compensation plans * set goals * manage sales perform-ance * motivate the sales force With practical advice and case studies of companies that have conquered even the most challenging obstacles, Building a Winning Sales Force will enable every company to drive sales and stay competitive.
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Digital Engagement : Internet Marketing That Captures Customers And Builds
$24.00Add to cartIn an age of overwhelming Internet competition and rampant takeovers, marketers face the very real challenge of understanding how to engage customers online. Leland Harden and Bob Heyman, online marketing pioneers and authors of the popular book Net Results, team up again to teach marketers how to use search engine optimization, affiliate marketing, and all of the Web 2.0 tools they need to compete in the digital marketplace. Filled with up-to-date information on the best venues for online marketing, as well as explanations of social networking, virtual worlds, widgets, wikis, and emerging media, Digital Engagement shows marketers how to: stop burning money on web advertising campaigns that don’t deliver * tweak websites to improve conversions and traffic flow * master proven strategies for consumer-generated media to generate buzz and improve brand recognition Featuring case studies from companies like Toyota and Tommy Hilfiger as well as lists of key vendors for online marketing software, this is the only book that offers a truly comprehensive guide to all of the new online marketing tools.
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Leadership Game : Winning Principles From Eight National Champions
$15.99Add to cartWhether you are coaching football, running a business, leading a charitable organization, or organizing a ministry team, the first step to success is in building a winning team. Author Tom Mullins, a winning college football coach himself, sought input from eight national champion football coaches for their approaches in building balanced and cohesive teams. Their responses are the Key Principles shared in The Leadership Game.Coaches Osborne, McCartney, Stallings, Fulmer, Stoops, Bowden, Coker, and Spurrier share insights, anecdotes, and real-life experiences here. Having won 11 of the last 13 national championships collectively, these coaches have what it takes to equip any leader to strategically build a successful team.
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Real World Time Management 2nd Edition
$14.99Add to cartMost of us dream about having a few extra hours in our day for taking care of business, relaxing, or engaging in the activities we most enjoy. But how can we make the most of our time when it seems as though there aren’t enough hours in the day? This instructive guide to time management is full of tips, techniques, and commonsense advice that will make anyone more productive. In this newly updated edition of Real-World Time Management, Michael Dobson includes invaluable tips on setting priorities, tricks for staying on track, keeping a closed-door policy, avoiding interrupters, and techniques for reducing stress through time management. Readers will also learn how to handle distractions, stop procrastinating, delegate tasks, deal with meetings, and manage time effectively while traveling. Instructive and helpful, Real-World Time Management will help all readers organize their time-no matter how hectic their lives may seem.
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Living A 5 Star Life By Design
$15.49Add to cartThis book will walk you through eight biblical and business principles that will propel you to experience and enjoy a life worthy of living. If you are serious about experiencing all that life offers, this book will challenge you to do what is necessary to enjoy the life God intended for you.
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Jacks Notebook : A Business Novel About Creative Problem Solving
$18.99Add to cartProblems! Jack Huber has his share. But when he is introduced to the creative problem solving process from an unexpected source, life soon changes . . . drastically. Jack Huber dreams of being a professional photographer and starting his own business. He has a few ideas but doesn’t know how to process them to make his dream a reality. That is until an unlikely mentor stumbles upon Jack’s path and shares a whole new way of thinking through problems. In Jack’s Notebook, Gregg Fraley, an innovation consultant to Fortune 500 companies, illustrates a well-kept secret of corporate America: the Creative Problem Solving process. “If you are struggling to move ahead in your career, if you’re an executive with a thorny corporate challenge, someone trying to solve a messy community issue, a family trying to sort through an emotional conflict, or an entrepreneur looking for ways to make the most of limited resources-this book is for you. If you have a ‘mess’ on your hands, you have found a useful tool.” -from the Introduction
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360 Degree Leader Workbook (Workbook)
$19.99Add to cartIn his nearly thirty years of teaching leadership, John Maxwell has encountered this question again and again: How do I apply leadership principles if I’m not the boss? In The 360 Degree Leader Workbook, Maxwell addresses that very question and takes the discussion even further. You don’t have to be the main leader, asserts Maxwell, to make significant impact in your organization. Good leaders are not only capable of leading their followers but are also adept at leading their superiors and their peers. Debunking myths and shedding light on the challenges, John Maxwell offers specific principles for Leading Down, Leading Up, and Leading Across. 360-Degree Leaders can lead effectively, regardless of their position in an organization. By applying Maxwell’s principles, you will expand your influence and ultimately be a more valuable team member.
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Leading With Kindness
$19.99Add to cartBy now, many leaders have realized that when it comes to business, nice guys often finish first. Old-fashioned images of corporate callousness and greed have been replaced by a gentler, more human conception of great leadership. But how does one define “kindness” in the context of business? And what is the best way to “use” this deceptively complex notion as a guiding principle to lead an organization successfully into the future? Far from presenting a naive idea of kindness, this eye-opening book identifies the surprising attributes successful “kind” leaders share. Readers will learn how they can use kindness to: * motivate employees, committee members, and others * recognize unique talents while nurturing all employees * establish a supportive environment * spur continuous organizational growth * adapt to change * stimulate calculated “stretch” and risk-taking * prepare the next generation of leaders This realistic book shows leaders how they can use sincerity, honesty, and respect for the good of their organizations.
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Accounting Demystified
$18.99Add to cartAccounting is truly the language of business. Success or failure is measured in dollars, but in order to make good decisions, you need to understand how finances drive business realities and become fluent in the essential elements of the accounting process. ACCOUNTING DEMYSTIFIED tells you all you need to know about the numbers that drive business. The book uses examples of typical business situations to demonstrate basic financial concepts, including: * The accounting process * Financial statements * Making entries * Accounts payable and accounts receivable * Cashflow statements * Fixed and intangible assets * Inventory * Liabilities * Adjusting and closing entries * Prepaid expenses *Preparing a bank reconciliation * Accounting information systems * Stockholders equity * Ratio analysis ACCOUNTING DEMYSTIFIED transforms a complex and potentially intimidating subject into something anyone can easily comprehend. This useful resource helps you understand the basics of accounting and gives you access to an essential part of any business equation. For new students of accounting, entry-level accounting professionals, and business professionals whose own work relates directly to the numbers on the ledger, a basic understanding of core accounting functions and documents is critical. Accounting Demystified provides a simple and straightforward description of universal elements of the accounting process, plus accessible tutorials in creating, interpreting, and using financial statements. Haber’s clear language will let readers: * understand accounting basics * find errors quickly * prepare accurate financial statements * analyze financial documents * determine the financial health of a business * prepare a financial prospectus for potential investors and lenders From the classroom to the back room to the board room, Accounting Demystified serves as a valuable primer on the basics of accounting and the purposes they serve.
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Age Curve : How To Profit From The Coming Demographic Storm
$22.99Add to cartFor years, marketers have held on to unwavering beliefs that have dictated how they market to their consumers. But the hard truth is that the changes we see in marketing and business are based on one undeniable factor-the size of the generations we are selling to. As each generation ages, what they buy and how much they buy will change. Each product and service has a “best customer” that sustains a business. As these customers grow up, the smartest marketers will stay ahead of them-and their money. In The Age Curve, marketing guru Kenneth Gronbach shows executives and entrepreneurs how to anticipate this wave of predictable demand and ride it to success. Gronbach reveals how our largest generations, the Baby Boomers and Generation Y, are redefining how we market and how businesses can anticipate their needs more effectively. Complete with entertaining examples of companies like Apple who have perfected their strategies for building a loyal customer base, as well as those who haven’t (Levi Strauss and Honda Motorcycle), this book will show readers: * how to determine their best customers * how successful companies are earning the loyalty of Generation Y and cultivating allegiance to their products for years to come * why Generation X is a much less valuable market than any of us have been led to believe * and much more Both shocking and compelling, The Age Curve will change the way companies look at their customers and how they market to them.